Furcadia -- Contacting Technical Support

If you have a technical support question that is not covered on the Tech Support page.
If you have a technical question about the game or client.
To report a new bug you have discovered, please click here.

If you cannot connect to the game, please wait at least two days before contacting Technical Support. We apologize, but we cannot help you with connection problems if you are using a proxy or another third-party program to connect to Furcadia.

Technical Support Form

Personal Information:

Your Name:
Username:
E-mail:

Technical Information:

If you selected 'Other' for any, please explain.

What is your computer system?

Error Information

When does the problem appear?
("entering a dream" or "logging in Furcadia, after the welcome screen")

How did the program act?
("It froze completely")

What is the error message you received?
("Couldn't create socket")

Copy and paste the "errors.txt" file, located in your Furcadia folder.

The more information you have filled out on this form, the better we can help diagnose the problems, so please fill it out as completely as possible. We will not share your name or information with anyone without notifying you. (occasionally we forward problems to the programmers or other game staff, as needed.) Please allow us a day or two to reply to your email. Only hit submit once. If you don't hear back from us in 2 days, you can resubmit your trouble.